Error code -1 when restore to iPad or iPhone with iBackupBot

Sometime when restore a backup to iPad or iPhone with iBackupBot, iBackupBot may pop up a error message window show “Error occurred, error code: -1”, like this:

There are 3 cases can cause this problem:

  • Case 1. The most possible reason is that you enabled Find My iPhone on your iPad or iPhone, you can temporary disable it then try to restore again, and re-enable it after restore completed. To turn off Find My iPhone on an iOS device, tap Settings > iCloud, then tap to turn off Find My iPhone.
  • Case 2. Your iPad or iPhone is busy. E.g, you do a restore with iTunes and the restore processing is not completed, then you do a restore with iBackupBot, the error will occurred. Your can try to restore your iPad or iPhone two more times.
  • Case 3. If you try the method in case 1 and case 2 and the problem still not resolved, you can try restore your device with iTunes on a different known-good computer. If the errors persist on another computer, the device may need service, just take it to Apple Store.


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